End of the Line - Evidence
Helen Starbuck - Plymouth
One time when getting on the bus the driver said the ramp did not work, but when getting to town the ramp amazingly did work!!
On the way home my sister pushed the button so we could get off at the next stop but the bus driver did not stop and carried onto the next one which meant we had to walk back down the road to the zebra crossing. I think the bus drivers should be aware of where we want to get off so that he does not drive past our stop.
As far as planes are concerned, I need to have access to oxygen but many airlines won't let me bring on my own cylinders and then charge me to use theirs. I think that a bill for £150 or so seems exorbitant for what amounts to basically transporting a single cylinder there and back. Disabled people have to constantly fight for things I feel should be made available to us when we need it.
Kimberley Randle - Cirencester
I use my local bus about four times a week as I cannot drive. My bus isn't at all disabled friendly, it has three steps just to get on, which isn't great for me as I sometimes use a stick and with shopping it's a nightmare. If it wasn't for my bus driver, who is so understanding, I don't think I would use the bus.
My proposal is to make them with no steps and that they have a facility where they can lower the buses. It has been done but in the South West we have a lot of smaller companies who might not be able to afford these changes, so this is where the government come in and help make our lives more independent.
Alexandra Dorrington - Saltash
There's no space for powerchairs on the local buses. They should allocate space for powerchairs on buses.
Donna Cameron - Plymouth
I was in a taxi that drove too fast which resulted in my wheelchair being tipped backwards. When I called the taxi company up asking why the wheelchair hadn't been strapped in, they blamed the driver and said that if he had been driving in a safe manner then the wheelchair would not have tipped backwards. I was left feeling very dissatisfied with the service.
Read the full End of the Line report.