End of the Line - Evidence

Stats in the area

In two thirds of journeys made in the Scotland the Trailblazers found some problem with the accessible facilities at the station, on the vehicle or with staff members' lack of disability awareness training.

On almost half of all journeys in Scotland the Trailblazers were unable to board the first vehicle that arrived at their stop.

Personal evidence

Richard McDermott -  Bothwell

It was difficult for me to move the wheelchair into the correct position. Also the chair was not clamped to the floor meaning it was not completely secure. This was fine as it was only a short journey but for a longer journey this would have been a concern.

The dial-a-bus service is very restrictive as it's only possible to travel within a small local area.  It is also difficult to book the bus for the exact time you want to use it.

Trailblazer - Falkirk

The bus driver was "not trained to operate ramp due to health and safety reasons", therefore new facilities couldn't be used by wheelchair users.

It's a shame that new buses fitted with ramps can't be used by wheelchair users for access on and off the bus.

Hayleigh Barclay - Prestwick

I was not offered the use of a ramp and then the driver pulled away before my chair was secured.  As a consequence my wheelchair nearly tipped over.

Read the full End of the Line report.